"Murgi" <srindler@da2.so-net.ne.jp> wrote in message
news:068df2a2a1f75a25295f9437aaede629@news.secureusenet.com...
> Did anybody of you have problems with the office for VISA in Tokyo?
> My last VISA payment breakdown contains a monthly payment for an Internet
> provider that was canceled 6 months ago, and one of a newsgroup provider
in
> the USA which was canceled in January. The latter one is billed by a third
> party.
> I called VISA to block the payment, but the person on the phone said that
he
> needs to discuss the matter with his superiors, and that he'd get back to
me
> on Monday. Today is Tuesday, and I haven't heard yet from them. In the
past
> they have automatically sent a form to fill in and I returned it
afterward.
> Now you need to negotiate with them?!
> It looks like they are reluctant to do this kind of "service". I don't
want
> to enter a lenghty letter exchange with overseas companies in order to get
> my money back which they shouldn't have withdrawn in the first place.
> What would you do in this situation? I don't think that VISA has the right
> to determine who I should pay and who not...

I have actually been worrying about this for a while. With US card
companies, the cardholder has a lot of power. For a "card not present"
transaction -- which all Internet purchases are -- they will give you a
chargeback with no questions asked.
I get the feeling that it would not be as easy with a Japanese card company,
so I have always made major purchases with my sepponian card. But that is a
pain when the expense is deductible.

Interested to find out whether you can get your charge reversed.

-- 
Regards,
Ryan Ginstrom