I still have a formal complaint in with the Customer Relations 
department.... (which I think is in India?)... but they haven't even 
bothered to call me back.

My A75 was in the Toshiba Service Center in Vegas, waiting for its parts.

This is my second Toshiba, the first is an ancient 2805-S402 which is still 
going, never had anything much go wrong with it until recently when it 
refused to recognize it's extra 256mb of RAM.  Unfortunately I think the 
slot has gone, rather than the stick, which means Windows XP runs very 
slowly.  But at least it runs.

Now that the A75 is back it's running sweetly.... I'm just keeping my 
fingers crossed.

I did hear that this current range of Satellite notebooks is a co-design 
with Dell and they are all manufactured in China.  The Tecras do not suffer 
from the problem, nor do the Qosmio range.  (Did I spell that correctly?). 
I'd love a top of the range Qosmio, but my budget doesn't run that high and 
I do have an MCE 2005 desktop PC (self build), so I really can't justify a 
second one.

I particularly wanted a P4 with HT because I use it as a second desktop and 
do a lot of digital editing and encoding so my choice of notebook was 
limited... although I did briefly look at the Compaq and HP AMD 64 bit 
range, their graphics didn't come up to my specs.

Maybe in a couple of years everything will change again and Toshiba will be 
up there with the best.  Let's hope for some kind of compensation.
-- 
Cari (MS-MVP)
Printing & Imaging



"NoNeck" <nomail@nospam.com> wrote in message 
news:Gu2dnVmIO57ewTHfRVn-sw@comcast.com...
> Thanks for the link. Mine's in there too, it's a M35X-S149.
>
> BTW, I did write (snail mail, no email or 800 number provided) to Toshiba. 
> I was called to see what my complaint was all about.  Interestingly, when 
> I initially complained, the support center (in Turkey) couldn't help me 
> but gave me the address to send my complaint to.  Well, the next level up 
> is in Turkey too.  Again, I have no complaint with wherever they put their 
> support center, but good golly, give them some authority to resolve 
> customer complaints instead of forcing them to respond to a script!
>
> I don't suppose we have enough documented problems for a class-action 
> lawsuit, do we?  I guess that's more trouble than it's worth.  But, I've 
> been doing my part on local and global newsgroups and websites such as 
> eopinions to document the problems and Toshiba's responses.
>