I hope you did not buy the modem. I had the same problem and my cable
company solved it by giving me a Motorola modem. You should consider doing
the same.

On Sun, 06 Nov 2005 15:26:47 -0800, Seamus J. Wilson wrote:

> Running XP pro, 512 ram and  IE 6: too frequently the internet connexion 
> hangs and requires a modem reset to repair.
> Is there a firmware update for the modem available, or any other fix?  Modem 
> is several years old, like maybe 4 -5.