Re: Does anyone have an email address to contact Toshiba Laptop Technical Support?
David wrote:
> Toshiba only has a phone number and they make it hard to resolve issues.
> One issue I have been trying to resolve is why they do not provide a full
> copy of Windows XP when I purchased my laptop. I have been wanting to
> install additional features in Windows that are not accessible on the
> Restore Disc Toshiba provided. It seems to me that when you purchase a
> laptop and it comes with Windows it is only logical that the customer should
> get a fully licensed copy of Windows, not a half-baked version of the
> program that only allows you to restore the hard drive which wipes out the
> entire disc.
>
>
Totally against the licence, probably, but the licence key on the COA
label on the laptop should work with a full copy of whichever version of
XP was on the laptop. Then you need to track the drivers down, & you'll
find most of them on the Toshiba Canada website.
Unfortunately, XP Pro discs won't work with an XP Home licence key. (As
far as I know)
Most makers don't supply a full version of Windows on account of the
deal they make with Microsoft when they licence the software, so it's a
cost thing. It also cuts down support calls, as all the machines can be
instantly restored to a fully known configuration, which instantly cuts
out 90% of software uncertainties.
(I didn't tell you this;-))
--
Tciao for Now!
John.
Fnews-brouse 1.9(20180406) -- by Mizuno, MWE <mwe@ccsf.jp>
GnuPG Key ID = ECC8A735
GnuPG Key fingerprint = 9BE6 B9E9 55A5 A499 CD51 946E 9BDC 7870 ECC8 A735