Warning re shopping with "7dayshop.com"



I recently paid for 8 items from 7dayshop via the net, 7 items arrived one
item was highlighted in yellow.



Invoice stated:-  " Please note any items highlighted have been found to be
out of stock at time of packing your order. The missing items will be
dispatched as soon as stock is available."



My order was placed on the 28th April 2004 to date I have not received the
missing item.



I emailed 7dayshop to ask how long I would have to wait as they have
deducted the money for the missing item over a month ago, all I got back was
your order was dispatched on the 5/5/2004.

No mention of the missing item. I re emailed several times more only to get
the same reply.



One problem is that the invoice highlight cannot be copied because it is in
yellow, which means if you send back your invoice you have lost your proof,
and they can allege that your goods have been dispatched.



Have they have taken me for a ride for a lithium ion battery, or is there an
unscrupulous person taking the goods for themselves and highlighting the
invoice ? An interesting question.



As the firm is in Guernsey the cost of telephoning could be out weighed by
the cost of the battery.



Up to now I have been happy with 7dayshop, but when I placed my most
valuable order I get one item missing. This leaves a bad thought in my mind
that I have been done, and there is little that can do except bear the loss.