"Murgi" <srindler@da2.so-net.ne.jp> wrote in message
news:5b4957da95e05da5ac47a038f86e1a05@news.secureusenet.com...
> Here is the preliminary resolve concerning my overcharged credit card:
<snip tale of crappy service>

If I were in your shoes, I would probably report the card lost right now,
and ask for a new one. Of course all charges to the old card must be
stopped, and you will inform your various merchants about your new card
details. Then you contact the ones you want to keep paying, and give them
your new info.

Speaking of shit-poor service, I tried to sign up for Internet banking
yesterday. My first warning bells went off when the instructions said an
Internet application would take 10 to 14 days, and a phone application would
take about a week. My US-based account took about 5 minutes, all done
online.

Then when I called the number, I chose the wrong option by mistake -- [2]
Internet Banking instead of [1] UFJ Direct. It turns out the [2] Internet
Banking option is only for giving instructions on how to use Internet
banking service. So the extremely helpful guy at [2] tells me to please call
again and select [1] this time, since a different department is tantou of
applications. Hello??? Ever heard of transferring calls?

So I call up again, and go through the huge rigmarole (made worse because we
still have our Tokai ATM cards, not the new UFJ ones) -- it took about 30
minutes, including having them switch me to a recorded instruction to "press
1 if you understand; press 2 if you need further instructions" and other
such nonsense.

Finally the process is complete, and guess what -- they will now mail me an
application form to fill in and mail back. Modern fucking technology
combined with craptastic Japanese service at its best.

-- 
Regards,
Ryan Ginstrom