"Cathy/Matthew MacDonald" <cathy.macdonald2@sympatico.ca> wrote in message news:3F672B6E.6F359336@sympatico.ca...
> Dear friends,
>
> I am attempting to get the Powershot a40 camera ready for a friend. He
> has had problems connecting it to his computer. When the camera is
> connected to the USB port, the computer fails to
> recognise it at all (it does not appear in device list) and when trying
> to retrieve pictures via the Zoombrowser EX program, it gives me the
> following error message:
>
> "No camera detected. There may be a problem with the camera
> communications or the camera is not ready. Press of to select
> communication settings to reconnect or cancel to stop reconnection."
>
> The camera has several pictures inside. The USB cable is connected
> properly. It is connected to a computer with windows 98 SE installed.
> The camera is connected directly to the computer's USB port, not through
> a hub.
>
> The only alternative I haven't considered is the "Insufficient battery
> charge" possibility. However, he has no power cable to connect it (he
> purchased the camedra refurbished), and this is not a current
> option.
>
> I have tried downloading various different TWAIN drivers in hopes that a
> faulty or outdated driver could cause the problem. This has not worked
> for me either.
>
> I'd really like to get his camera working ASAP, does anyone have any
> further suggestions?

Yes, try connecting /any/ other USB device to the computer and see if
it works.

If it does...  then it's /probably/ a software (driver?) issue, a bad
cable, or a dirty connector.


Just some guesses...