"Ohme" <yourmail@yourmail> wrote in message 
news:Xns9853DA1A7F4EDyourmailyourmail@216.196.97.131...
> Trying to help a friend so pardon any generalizations, he may let me have
> it later so I can be more specific. This laptop appears to operate 
> normally
> but hangs on the "windows is shutting down" screen. He did a clean format
> and re-install of XP, all seems well til the end. I am not really laptop
> savy and have rarely seen a shut down problem with XP. Might someone be
> able to point me in a general direction or help things that have happened
> past or other known issues to help get me started, I have a couple of 
> ideas
> but still feeling a bit lost on this one. I have not used it yet but if
> there is any behavior issues with this model I would be grateful for your
> help. Thank you. Ooops, he didn't have a shut down issue til the clean re-
> install so a missing driver could be an issue possibly as I don't know 
> what
> XP does/doesn't load for this model or any laptop. Thanx again for your
> time, Ohme........

Have a look at Jim Eshelman's page at: http://aumha.org/win5/a/shtdwnxp.htm
-- 
Cari (MS-MVP)
Windows Technologies - Printing & Imaging
http://www.coribright.com/windows