Most Toshiba laptops have an external volume control somewhere on the case 
to change the volume level. My 5200 has a "wheel" type under the right front 
edge.
Terry

"sue brown" <steve.clare.36@ntlworld.com> wrote in message 
news:Dbeji.13925$_l6.1668@newsfe6-win.ntli.net...
> I`ve just bought a second hand laptop and can`t get the sound working. It 
> beeps when you turn it off and on but that`s all. We`ve gone through all 
> the settings and troubleshooting tips, and checked the bios and it says 
> everything is enabled and working. We tried external speakers but still 
> got no sound when plugged into the speaker socket, but when we plugged 
> them into the headphone socket we got sound.
>
> any help much appreciated
> sue
>