> Recently I chewed out the manager of a local coffee shop about his and his
> staffs' poor manners after a guy serverd me without saying a single word.
His
> defence was the staff don't speak English, but I pointed out that any
foreigner
> in Japan understands "arigatou gozaimasu".
>

Happened to me in a new Indian restaurant. The Indian husband was welcoming
me with enthusiasm, while the Japanese wife served the food without a single
word, not only to me but also to Japanese customers. It looked like she was
fed up with doing her job. Shops like there are doomed to fail...

Sigi



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