> 
> There is a key on the left hand side of your keyboard with an arrow on it. You
> can use it to get upper-case characters that are essential for writing correct,
> and easily read English. Of course it's harder to type, but shows a degree of
> respect for the people who expect to help you.


thanks for the tip, but something tells me u wouldn't have helped me
no matter how polite i was or how much i adhered to orthodox
linguistic standards.