Re: Toshiba quality ...
Good, rational advice, from both you guys ... thanks for not just flaming
away.
Several points ...
I never thought of the refurbished thing, my daughter (subject grandbabies
mother) assures me there was no mention of this when they bought the unit.
This is a Office Depot question and we will pursue it. In fact, this could
be purely an Office Depot issue.
As far as being a Windows problem, never said that. Most blue screen errors
are bad video drivers I have found, and this does give that sort of message.
The evaluation at Entre found a bad systems board ... not sure if they meant
bad mother board or what. Hardware failure apparantly.
Concerning whining about warrentee after its over ... I agree. The problem
is they didn't ask, their mistake, but who would think a new unit (if it
indeed is new) would come with a 90 day warrenty. By the time the grandbaby
got tired up putting up with this, the warrenty was one month dead. Her
fault, no argument.
Bottom line, if you bought a new (???) laptop from a reputable mfg, and
found out about 4 months later you had to spend $350 to repair it, would you
be a happy camper ... nope.
On not taking buying advice from a one disgruntled comsumer ... also right
on. Objectively speaking, this has nothing to do with this laptop, but
speaks of the policy of Toshiba toward supporting their products.
Two crappy laptops out of two (for us), is a small statistical sample
granted, but enough for us. Can't see the grandaughter buying any more
Toshiba products. She has a new HP widescreen and loves it. If she is
happy, I am happy.
No comment on mine, I will live with it, no biggie.
Thanks for your comments and information ...
John
"John" <fred@hotmail.com> wrote in message
news:12j7bog96h3lddc@news.supernews.com...
> My granddaughter bought a M55 laptop about 4 months ago, and has
> experienced the "blue screen of death" on a regular basis since. She
> finally made me aware of the problem, and after updating video drivers and
> bios, we called Toshiba.
>
> They said no warranty left (only three months) ... take to a local repair
> facility.
>
> After the evaluation, the bill would be $300.
>
> Ok, think about this .... bad from the beginning, three month warrenty,
> and now $300 to fix this POS after only 5 months or so.
>
> Boy have we learned a lesson. We just went out and bought here a real
> laptop and she is happy, but I am pissed. We are going to use it for
> target practice I guess.
>
> To all you lurkers out there in the evaluation mode .... check the
> warranty (they bought it a Office Depot), but better yet ... look at a
> Dell or an HP.
>
> I have an M45, and I hate mine too, only starts up correctly only about
> 75% of the time. I have done a total restore about 4 times in the last
> year.
>
> Buyer beware ...
>
> John
>
>
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