Re: Resolving a mouse issue on a Toshiba Tecra A4
On Jul 11, 1:59 pm, "tc" <terrycass...@msn.com> wrote:
> Are you sure the mouse is not faulty. What other devices have you tried
> using the USB ports on the laptop?
> Terry
I have attempted to connect 4 different mice without success.
I have not connected any other non-mouse devices (e.g., external hard
drive, etc).
>
> "Umar Reyi" <iye...@indiatimes.com> wrote in message
>
> news:1184186751.522403.98460@i13g2000prf.googlegroups.com...
>
>
>
>
>
> > I have a Toshiba Tecra A4 laptop running Windows XP Pro.
>
> > It has 2 USB ports.
>
> > When I connect a mouse to any of the USB ports, I see the following
> > message (displayed only once, not consistenly each time I connect the
> > mouse to the USB port):
>
> > USB Device Not Recognized
> > One of the USB ports has malfunctioned and Windows does not
> > recognize it.
>
> > I checked the Device Manager and verified that (1) USB Root Hub and
> > (2) USB Universal & Enhanced Host Controller are working.
>
> > Simply put, only my touchpad seems to work. However the mouse that I
> > am using does not appear to work.
>
> > Toshiba Support told me that there appear to be NO hardware issues.
>
> > I am trying to find a solution to this issue without having the need
> > to reinstall the operating system. In fact, that was one of the
> > options recommended by Toshiba Support.
>
> > Thanks for any feedback.- Hide quoted text -
>
> - Show quoted text -
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