On 1월22일, 오전5시35분, "GB" <texma...@hotmail.com> wrote:
> Hi all,
>
> I have kind of a weird problem I'm hoping someone can help me with.
>
> I have a user who has a Sony Vaio VGN-S360 laptop:
>
> 1.7 GHz Pentium
> 512MB RAM
> Win XP Home SP2
>
> His hard drive crashed a while back. After installing a new disk he
> discovered that he had misplaced the Sony Restore disks.
>
> So he used a set of Dell Restore disks instead ( I know).
>
> He was able to get everything working again except the touchpad. After some
> unseuccessful effort to fix the problem, he gave up and bought a new laptop.
>
> So, now I'm trying to get the Sony fully functional again. I found a Sony
> Restore DVD on the Web, bought it and ran it on the Sony. Seemed to restore
> everything to factory except, you guessed it, the touchpad.
>
> The Device Manager reports that it sees the touchpad, but returns a Code
> 24 - 'This device is not present, is not working properly, or does not have
> all its drivers installed' under device status. I have tried restoring the
> Sony using both the Sony Restore DVD and doing a straight new XP Pro
> install. Code 24 is indicated regardless whether I use the Sony DVD or just
> install XP Pro alone from a bootable XP disk. The different result between
> the two installs as far as the touchpad goes is what the it is reported as
> under Device Manager.
>
> Under XP Pro shows it as a PS/2 compatible mouse and installs whatever
> generic PS/2 driver comes with XP.
>
> After the Sony restore DVD finishes up, Device Manager reports it as an ALPS
> Wide Pointing Device for Vaio and it is installed with Apoint drivers in the
> Program Files\Apoint directory .
>
> Under both installs, I have forced a device uninstall and re-booted. Windows
> redetects the presence of the touchpad and attempts to re-install the
> hardware. Re-installation fails under both versions of Windows, Sony
> Recovered XP Home and straight XP Pro. Both indicate a Code 24 again in the
> Device Manager.
>
> Under both OS installs, I have also dowloaded and installed the latest
> touchpad device driver and utility from Sony. Still get a Code 24.
>
> So, I'm at a loss except to believe that there is something physically wrong
> with the touchpad hardware. The user says that the touchpad worked fine
> prior to the hard drive crash, but I can think of nothing else it could be.
>
> If anyone has ever seen this sort of thing before and has a fix, I'd be very
> grateful.
>
> Thanks in advance for any advice,
>
> Garrett


Hi. hope my answer would help you a little bit.
Touchpad is kind of Humen interface device. It will be automatically
installed on your computer when you are installing XP.
If the message show that "  Code 24 " you migth miss connection
between your touch pad and mainboard.
check the cable between T/P and Mainboard, then pull out the cable
from mainBoard and reconnect it. and try again.
If it dose not working, then you might try to upgrade your Bios.

both is not working, just scrap it and buy new one, as not Sony
product.
for your information, Sony utility softwares have installation
order...such as Vaio utility -> library -> sound -> modem ...etc,
every vaio has different installation order,which is really make me
crazy at every time of format&reinstallation!! so I suggest you not to
buy Vaio if you have chance to buy your second Laptop.