Murgi wrote:

> Did anybody of you have problems with the office for VISA in Tokyo?
> My last VISA payment breakdown contains a monthly payment for an Internet
> provider that was canceled 6 months ago, and one of a newsgroup provider in
> the USA which was canceled in January. The latter one is billed by a third
> party.
> I called VISA to block the payment, but the person on the phone said that he
> needs to discuss the matter with his superiors, and that he'd get back to me
> on Monday. Today is Tuesday, and I haven't heard yet from them. In the past
> they have automatically sent a form to fill in and I returned it afterward.
> Now you need to negotiate with them?!
> It looks like they are reluctant to do this kind of "service". I don't want
> to enter a lenghty letter exchange with overseas companies in order to get
> my money back which they shouldn't have withdrawn in the first place.
> What would you do in this situation? I don't think that VISA has the right
> to determine who I should pay and who not...
> 

You contacted Visa Japan? I would suggest contacting the issuer of your 
Visa card.

When questionable charges appeared, the issuer (Saison) told me that 
they would file some kind of "protest/objection" with Visa but the bank 
transfer would go forward anyway.  It took them 2-3 months to sort 
things out but in the end, they put the refund into my bank account.

As another poster pointed out, Saison seems to be OK with things like that.

reg.