Allo,
I just finished a trial with YahooBB and now would like to change to a
different provider based on that yahooBB is run by a bunch of
fuckwits.
Its a long story so I wont bore you with it.

Im after a fast connection , possibly fibre optic if anyone thinks its
worth it or not.
Something with English support (YahooBB doesnt have a single person in
their building who speak any English so they told my wife, There was
me thinking YahooBB out of all of the providers would def have some
English support).
Usernet would be nice but not high priority.
Basically the faster the better.
As I said I have had Yahoobb for a while so Im assuming all the
plumbing is in place.
Would it be fairly simple to get connected (ADSL) to another provider?
Does fibre optic have a large installation fee?

Thanks 

Elbow