Eric Takabayashi <etakajp@yahoo.co.jp> wrote:

> My problem with VISA (Citi) in Japan was they never, ever sent out the
> bill in time to arrive in Japan before it was due, thus I had to make
> penalty payments and my percentage rate went up from the preferred rate
> (which does not really matter because I always pay in full). When I
> complained, they claimed that they were not responsible for mail delivery
> (no matter how late they made a policy of sending the statements).

You're actually lucky that they didn't cancel the card.  Nowadays, you
can use the web to check the payment status, make payments, etc. for
most major credit card issuers.  With billpay available from most banks,
late charges can be avoided as well by setting a minimum payment every
month and then paying the balance as needed.

> I finally got a card from my local home bank, and their statement arrives
> over two and a half weeks before payment is due. I never used the Citi
> card again.

Local home in Hawaii or Hiroshima?

Suggest that you send a letter to Citi explaning the reasons and that
you want them to cancel the card.  Also be sure that it does not show up
as a black mark on your credit report.

-- 
Matt
matt@gol.com